Keep Customers Coming Back—Not Running to Competitors.

Every day, potential customers interact with your brand. If you’re not nurturing those relationships, they’ll take their business elsewhere. We help you build stronger connections, automate your marketing, and turn one-time buyers into loyal customers. With our CRM & Retention services, you’ll boost customer loyalty, increase repeat sales, and grow your business.

America's Fastest Growing
Digital Agency

Rated 4.7 Stars

Why CRM & Retention Matters for Your Business

Acquiring new customers is important, but retaining them is where the real growth happens. We help you build systems that nurture leads, engage customers, and turn loyalty into revenue.

We don’t just manage relationships. We maximize their value.

How We Drive CRM & Retention for You

01

Automate Your Email Marketing

We create personalized email campaigns that nurture leads and keep customers engaged.

02

Build Influencer Partnerships

We connect you with influencers who can amplify your brand and reach new audiences.

03

Retarget and Nurture

We re-engage lost leads and nurture existing customers to boost retention and sales.

Why Businesses Trust Collab Lab for CRM & Retention

Personalized Campaign

We create messages that resonate with your audience.

Proven Retention Strategies

We keep your customers engaged and loyal.

Data-Driven Results

Every campaign is tracked and optimized for success.

CRM & Retention Services We Offer

We build systems that nurture leads and retain customers.

Email Marketing & Automation

Influencer Marketing & Partnerships

Retargeting & Customer Nurturing

Trusted by Businesses That Don’t Settle for Average

Case Studies – Proven CRM & Retention Success

Case Study

Kopis

Implemented automated follow-up sequences, personalized email workflows, and targeted re-engagement campaigns in HubSpot.

85%

Increase in customer retention rate

120%

Growth in repeat purchases

60%

Reduction in churn rate

Case Study

Newstaff Employment

Leveraged GoHighLevel for automated SMS follow-ups, AI-driven chat responses, and personalized loyalty offers helped retain clients and maximize revenue per customer.

70%

More appointment bookings from existing customers

150%

Improvement in response time with automated messaging

90%

Higher customer lifetime value (CLV)

Case Study

Calgary Waldorf School

Used Mailchimp with dynamic content, behavioral triggers, and exclusive offers that led to higher engagement.

200%

Increase in email open rates

175%

Higher click-through rates (CTR)

80%

More returning customers

Nurture Every Lead

Turn prospects into paying customers with personalized campaigns.

Retain Your Customers

Keep your audience engaged and coming back for more.

Maximize Lifetime Value

Build relationships that drive long-term revenue.

What Businesses Say About Collab Lab

Collab Lab’s email automation transformed our customer retention. Our repeat sales have never been higher!

Emily Carter

E-Commerce Business Owner

Their influencer partnerships brought us a flood of new customers. Highly recommend!

Michael Lee

Retail Business Owner

The retargeting campaigns they created helped us recover lost leads and boost sales.

David Johnson

HVAC Business Owner

CRM & Retention FAQs – Everything You Need to Know

A CRM helps you track customer interactions, personalize communication, and anticipate their needs—leading to stronger relationships and higher retention.

A great CRM includes contact management, sales tracking, automated follow-ups, and reporting—helping you stay organized and grow customer loyalty.

We track key metrics like repeat purchases, customer lifetime value, and churn rate to see how well your business retains customers.

Loyalty comes from great experiences. We help you implement loyalty programs, personalized communication, and proactive support to keep customers engaged.

It’s about grouping customers based on their needs and behavior so you can send the right message at the right time—leading to better engagement and sales.

Consistency is key. We help you find the right balance so you stay top-of-mind without overwhelming your audience.

We analyze feedback to identify pain points, make improvements, and turn satisfied customers into loyal brand advocates.

Automation lets you send personalized follow-ups, special offers, and reminders—keeping your customers engaged without extra effort on your end.

We create a tailored strategy using personalized communication, exclusive offers, and proactive customer service to keep your customers coming back.

Yes! A CRM integrates with email marketing to send targeted campaigns, track engagement, and increase customer loyalty.

Build Relationships That Drive Long-Term Revenue

Stop losing customers to competitors. Start nurturing leads, retaining customers, and maximizing lifetime value with a CRM strategy that works. Let’s create a system that keeps your audience engaged and your business growing.

Let’s build your CRM strategy today.

Marketing That Delivers — Or Your Money Back.

Tired of agencies overpromising and underdelivering?

We get it. That’s why we guarantee results — or we refund your management fee. No long contracts. No techy jargon. Just real growth.

What You Get:

A Custom Strategy That Actually Works

No templates. No recycled campaigns. Built for your business.

A Guarantee That Means Something

If we don’t hit the agreed KPIs, you get your money back.

Marketing You Can Understand

We keep it simple. You’ll always know what’s working.

Real People, Real Communication

You won’t chase us for updates. We’re already on it.

Let’s Make Your Marketing Work for You

Tell us a bit about your business and we’ll build the game plan.

No pressure. No pushy sales calls. Just a smart plan for real results.